Return Policy
At Grit Craft Worldwide, we value your satisfaction and strive to ensure that every product meets your expectations. If for any reason you are not fully satisfied with your purchase, we are here to help.
Items may be returned within [7/14/30 days – you choose timeframe] from the date of delivery.
To be eligible for a return, the item must be:
Unused and in the same condition that you received it.
In its original packaging with all tags, accessories, and documentation included.
Certain items are non-returnable, including:
Customized or personalized products.
Perishable or consumable goods.
Gift cards or downloadable digital products.
To initiate a return, please contact our customer service team at [your email or customer service channel] with your order number and details of the item you wish to return.
Once your return is approved, you will receive instructions on how to send the item back.
Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect item.
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original method of payment within [number of days, e.g., 7–14 business days].
Shipping fees (if any) are non-refundable.
We only replace items if they are defective, damaged, or incorrect.
If you need to exchange an item for the same product, contact us at [your contact info].
If you receive a damaged or incorrect item, please notify us within [X days, e.g., 3–5 days] of delivery. We will arrange for a replacement or refund at no additional cost to you.
